Cancellation-Refund
1. When Things Can Be Returned or Exchanged:
1.1 Investment Cancellation:
Ark Infra Invest acknowledges that circumstances may arise where investors wish to cancel their investment. Requests for cancellation are subject to the terms outlined in this policy.
1.2 Refund Eligibility:
Refunds will be considered in cases where cancellations are made within [7 to 15 business working] days from the date of the investment. After this period, the investment is considered final, and refund requests may not be entertained.
2. How to Initiate a Return or Exchange:
2.1 Cancellation Request:
To initiate a cancellation, investors must submit a formal request to [Ark Infra Invest's Customer Service] within the specified cancellation period. The request should include the investor's details, investment reference number, and reasons for cancellation.
2.2 Review and Confirmation:
Ark Infra Invest will review the cancellation request and assess its eligibility based on the terms outlined in this policy. Investors will receive a confirmation or denial of their cancellation request within [7] business days.
2.3 Return of Documents:
If applicable, investors may be required to return any provided documents or materials related to the investment within a specified timeframe as part of the cancellation process.
3. Refund Processing Time:
3.1 Refund Approval:
If the cancellation request is approved, Ark Infra Invest will initiate the refund process. Refunds will be processed using the original payment method, and the investor will be notified of the refund approval.
3.2 Processing Time:
Refund processing times may vary depending on the payment method and financial institutions involved. Ark Infra Invest will make reasonable efforts to process refunds promptly, and investors are encouraged to contact [Customer Service] for updates.
4. Important Notes:
I Refunds are subject to the terms and conditions outlined in the investment agreement and this policy. Ark Infra Invest reserves the right to deny a cancellation request if it does not meet the specified criteria. Refunds will not be provided for investments made outside the cancellation period unless required by applicable law. This Cancellation and Refund Policy is subject to change without notice. It is your responsibility to review it periodically for updates. If you have any questions or concerns, please contact Ark Infra Invest Customer Service at info@arkinfraindia.com Thank you for choosing Ark Infra Invest!